Believe it or not
September 27, 2011
Has your vehicle been towed or impounded
October 6, 2011

The Story About Roadside Assistance

There are a lot of things you’re probably not sure about. Many people simply assume that when their car breaks down, you just call over a roadside assistance company and they hook it up and drive it over right away to anywhere in Los Angeles. Well, it’s not that simple. Any roadside assistance company will easily say “Sure, we can tow you”, and show up and tow you right away. But that’s not how Roadside Assistance Los Angeles service works.

When your car breaks down, we don’t just show up, charge you, and provide you with roadside assistance in Los Angeles. Because we genuinely care about our customers, Roadside Assistance Los Angeles will help diagnose the problem before just giving you a tow. If we can diagnose the problem (for example, if your battery needs replacing), we’ll fix it for you on the spot with our roadside assistance Los Angeles service, saving you both time and money you’d have spent going to a mechanic. If you need a tow to the nearest mechanic, we’ll take you to the actual nearest mechanic in Los Angeles, instead of driving you further than you need to go so we can charge you more.

In life, they say it’s the little things that count. For Roadside Assistance Los Angeles service, that’s one of our biggest motto’s to live by. We do the little things, and we hope they count!

Just yesterday, Roadside Assistance Los Angeles received a call about a man who needed his car winched out of a bunch of mud he’d gotten his car stuck in. Needless to say, our roadside assistance staff was ready to jump into action. Our Los Angeles roadside assistance crew was more than happy to help him, and do our very best to ensure that his car was out of that rut immediately.

When it became clear, however, that the roadside assistance technician wouldn’t get there in the estimated 20 minutes, we gave him a call. We gave him a call letting him know it would take longer than estimated because we wanted to let him know that we care enough not to let him sit there and wait for a truck that would show up 20 minutes later than we’d told him.

The customer appreciated it so much, he decided he’d rather work with us than call over another roadside assistance company in Los Angeles, one which might say it would be there in 20 minutes but not tell him that it would actually  half hour late. It’s the trust that he had in Roadside Assistance Los Angeles because of our upfront nature that kept his business.

That’s how Los Angeles Roadside Assistance works. We believe that if the customer is happy, he will work with us. And after all, what’s not to be happy about? Roadside Assistance Los Angeles has some of the best response times in the business, the lowest pricing, and the best and most experienced staff around. There’s plenty to be happy about, and we believe that keeping the customers happy is what’s helped our business flourish. Expect more growth to come, as Los Angeles Roadside Assistance continues to keep our business headed in the right direction, in line with our customer satisfaction being the highest in Los Angeles of any roadside assistance service.